더 엔시니탄 호텔 & 스위트

Checked in with Jeff very easy yet not very personable. Amenities extra $15/day even if you’re not using. Gym pool spa internet parking buffet breakfast. No disability parking in front door entrance only back (which was to far away from room) no help offered with luggage (only self service heavy push carts) Did not ask if I wanted help or if I was going to utilize these amenities. Room smelled of heavy use chemicals to clean room. (Could taste it). Ocean view claim with balcony was actually only seen if you walked and peered to the left. Bed not the most comfortable. Exit room door would slam at night very loud. Walk in tile shower floor slippery while showering and shower head had very low pressure.

酒店位於山坡上,現場風景較好 不過房間可能長時間閑置，異味較大 房間很大，不過與隔壁在陽台處連通，要注意安全 早餐平時七點才開始,而且品類還行，就是沒有更新 露天泳池有點臟，沒人游泳

Unfortunately, a male staff member at desk on 8/5 in the evening was unwelcoming and simply not a professional employee. We were made very uncomfortable, but it was too late to try to book elsewhere.

Breakfast options where cold not heated up! Room beds where comfy but the hotel is dated and the poctures look alot nicer.

The room was very nice and very spacious. We stayed for five nights. The trash man comes early 5am and you can hear the train very clearly up until 10/11pm. The breakfast was the exact same thing every day. Waffles, eggs, sausage. One morning they were out of sausage by 8am. We did walk to the beach. Not a hard walk and the beach was amazing. The bed was very very hard.

No water pressure and shower back up had ask a few weeks in advance if we could get the closest suite to an ocean view they said to call the morning of check in and when I did they said that can’t be done when asked at front desk was rude and bad attitude when complained about the shower they would only give me a card with the general manager email and phone number but never returned any message I sent spent a lot of money on this place but will never go back customer service goes along way